Terms and conditions

1. General Provisions

These Terms and Conditions ("Terms") govern your use of the Chanze Casino services, including but not limited to online gaming, sportsbook betting, and related activities (collectively "Services"). By accessing or using the Services, you agree to be bound by these Terms.

2. Eligibility

The Services are available only to individuals who have reached the age of majority in their jurisdiction of residence and comply with applicable laws and regulations. You must not use the Services if prohibited from doing so under law or regulation.

3. Account Registration

To access certain features, you will need to create an account ("Account"). Upon registration, you agree to provide accurate, complete, and current information about yourself, including name, email address, and payment details. You are responsible for maintaining the confidentiality of your login credentials and password.

4. Deposits and Withdrawals

You may deposit funds into your Account using accepted methods (listed on our website). We will credit deposits to your Account promptly upon receipt. Withdrawal requests shall be processed within 24 hours, subject to verification procedures. You acknowledge that withdrawals may be delayed due to security or technical issues.

5. Bonus and Promotions

Bonus offers and promotions are subject to specific terms and conditions. These Terms apply equally to any bonus or promotion awarded by us. We reserve the right to change, withdraw, or modify bonuses at our discretion without prior notice.

6. Gaming Rules

Unless otherwise specified in these Terms or through specific rules for a particular game ("Game Rules"), all gaming shall be conducted according to the standard terms and conditions of the relevant software provider (listed on our website). We will not be responsible for any disputes arising from the interpretation of Game Rules.

7. Account Closures, Suspension

We reserve the right to close or suspend your Account at any time without notice if we reasonably suspect fraudulent activity, abuse of bonus offers, or other misconduct.

8. Responsible Gaming

You must use our Services in a responsible and safe manner. If you need assistance with managing your gaming habits, please refer to our Responsible Gambling policy (available on our website). You acknowledge that you have read and understand the warnings regarding problem gambling risks associated with online gaming.

9. Payment Methods and Fees

We accept various payment methods for deposits and withdrawals. A fee may be deducted from some transactions (as listed on our website).

10. Intellectual Property Rights

The Chanze Casino name, logo, and all related trademarks are owned by us or used under license. All intellectual property rights in the Services and content made available through them remain ours or that of our suppliers.

11. Indemnification and Liability Limitation

You agree to indemnify, hold harmless, and defend us against any claims, demands, damages, costs (including attorney's fees), expenses arising from your use of the Services, breach of these Terms, or otherwise related to your interaction with us. Our liability for any claim shall not exceed the net amount won by you in a single gaming session.

12. Governing Law and Dispute Resolution

These Terms are governed exclusively by the laws of Anjouan (without regard to its conflict of laws rules). Any disputes arising from these Terms or use of the Services must be submitted for resolution through arbitration under the Arbitration Rules, as updated, in place at the time such dispute arises.

13. Amendments and Changes

We reserve the right to amend or modify these Terms at any time without prior notice. Your continued access or use of the Services after an amendment will be considered your acceptance of the revised Terms.

By accessing the Services, you acknowledge that you have read, understood, and agreed to abide by the terms contained herein.